100% OdorXit Guarantee for Concentrate or Spray
If you are having a problem solving your odor issues with OdorXit and want your money refunded –
Please follow this 2 step procedure:
- To achieve the best results from OdorXit products you must follow the detailed instructions enclosed with your purchase. You can also find odor specific instructions on our website.
- We’d like the opportunity to discuss your odor problem with you before you finish the entire bottle of OdorXit product. Call 425-319-3706. Our odor elimination experts will work with you to make any changes necessary in your application technique to ensure a successful outcome. If you get the answering service, leave your name, phone number and a time when it is convenient for us to reach you and we will call you back. Or email us at:
- We ask that you attempt to call us for a recommended solution prior to receiving your full refund.
- If you are still not successful after these 2 simple steps, we will promptly refund your money including all shipping and handling expenses.
There are several exclusions, OdorXit does not work on: fire smoke, tobacco smoke, wet dog smell, urine in carpet padding and extreme contamination cases on wood and wall materials.
Returning a product that did not work for the OdorXit Guarantee:
- All products most be returned within 30 days or contact us within the 30 day period!
- Call 425-319-3706 or email email@example.com for authorization.
Mail to: E-Com Sales
PO Box 1471
Lake Stevens WA 98258